Lifetime Warranty

At Cutluxe, we are committed to providing high-quality products that meet your needs and exceed your expectations. We stand behind the craftsmanship of our products and offer a lifetime warranty to ensure your satisfaction and peace of mind.

Warranty Coverage:

  • Our lifetime warranty covers manufacturing defects in materials and workmanship for the lifetime of the product. This warranty applies to the original purchaser and is non-transferable.

What Is Covered:

  • Defects in materials: Our warranty covers any defects in the materials used to manufacture our products, including but not limited to blade construction, handle materials, and hardware.
  • Defects in workmanship: We guarantee the workmanship of our products, ensuring they are free from defects in assembly, construction, and finishing.

What Is Not Covered:

  • Normal wear and tear: Our warranty does not cover normal wear and tear resulting from regular use of the product.
  • Misuse or abuse: Any damage caused by misuse, abuse, neglect, improper handling, or accidents is not covered under our warranty.
  • Modifications or alterations: Any modifications or alterations made to the product by the customer or a third party voids the warranty.
  • Cosmetic damage: Minor cosmetic imperfections that do not affect the functionality of the product are not covered under our warranty.

How to Make a Warranty Claim:

  • If you believe your product is eligible for warranty coverage, please contact our customer service team at support@cutluxe.com. Our representatives will guide you through the warranty claim process and provide assistance as needed.
  • To expedite the warranty claim process, please have your proof of purchase and a detailed description of the issue ready when contacting us.

Our Commitment to You:

  • We are committed to providing prompt and courteous service to address any issues covered under our lifetime warranty. Our goal is to resolve warranty claims efficiently and ensure your complete satisfaction with your purchase.

Questions or Concerns:

  • If you have any questions or concerns regarding our warranty policy, please don't hesitate to contact us. Our knowledgeable customer service team is here to assist you and provide further clarification as needed.

Thank you for choosing Cutluxe! We appreciate your trust in our products and are dedicated to delivering exceptional quality and service.